The Ecosystem

ecosystem.001

1. A back office employee creates an assignment for field force registered in the system.

2. A mobile employee receives a notification and downloads a task to a smartphone. Following a step-by-step scenario, an employee completes a task and uploads a report to the system.

3. Managers and supervisors have access to reports through WEB access. Existing office systems might be integrated into the platform.

The platform is very flexible in creating workflows that suit to business processes and procedures of your company.

There are many features available in the system   to be used in the workflow creation:

- conditional clauses

- deadlines

- Geo fencing

- location check

- assignment to a dedicated user or in-pool

task list
task on map
task details

A mobile application provides information about tasks scheduled for a user as a list or locations on the map. As a user picks up a task, an application gives a much more detailed representation:

- Scheduled deadlines (start and finish time)

- Location / address

- Type of assignment: dedicated for the user or in-pool for the team, first to accept gets it.

 

As the user proceeds according to workflow, following a step-by-step guide, the application verifies current variables against the targeted ones. 

If current date/time/location doesn't correspond to assigned one, the system generates warnings/instructions and might prevent access to the next step in case of strict requirements of the workflow.

 

time check
Geo fencing

The application walks a user step-by-step according to the designed workflow. So, it is not possible to miss something. The system provides various options for reporting: text and/or numerical data, date/time, GPS data, images, and audio recording.

Upload report

As a task has been downloaded to the application a user may proceed further in offline mode. if the coverage is not available. 

A completed report might uploaded to the system immediately or saved locally and uploaded later.